Que'd

Que’d Marketing On Hold

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Que'd Marketing On Hold Towner told you it was coming, but the wait is just beginning. A better more creative way of marketing. A clever way to captivate your clients, keep them smiling, increase sales, strengthen your customer service like a boss. Que’d by Towner Communications. Our dynamic Marketing On Hold Solution . Because Good […]

Hackers had flooded Dyn

Hackers had flooded Dyn

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Internet outage swoops across the US BY LAURA HAUTALA OCTOBER 22, 2016 8:58 AM PDT Attacks against a core internet firm play havoc with some of the world’s most popular websites.     Across the US on Friday, people screamed at their phones and computers and went a little crazy trying to figure out which of their favorite […]

Nawbo

2017 NAWBO Women’s Business Conference

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The NAWBO Women's Business Conference   I literally just got back to my office after three days in Minneapolis attending the 2017 National Women’s Business Conference hosted by NAWBO, or as we NAWBO’ers call it “the NAWBOWBC”.   Yep. I am tired from three days of conferencing and all the fun that goes with it but I am […]

IHS-Mitel-A-North-American-UCaaS-Leader

IHS: Mitel A North American UCaaS Leader

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IHS: Mitel A North American UCaaS Leader In May 2017, we published our North American UCaaS Scorecard, where we evaluated the top ten UC as a service (UCaaS) providers. The purpose of the Scorecard is to determine which service providers currently lead the market for UCaaS and are best positioned to succeed in the long term based on […]

video conferencing-vs-in-person-conferencing

The 8 Reasons that Video Conferencing is Better

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The 8 Reasons that Video Conferencing is Better than In-Person Conferencing This post originally appeared on IPro Media. The world is changing quickly. With the many technological advances of video conferencing (combined with the rapid adoption rate), we must ask ourselves: why bother with in-person conferencing anymore? The truth is that we really shouldn’t. Here are […]

Customer Engagements

Customer Engagements May Be Wasting Your Time and Money

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How the Way You're Handling Customer Engagements May Be Wasting Your Time and Money If your idea of contact center technology involves rows of agents auto-dialing customers, think again. The truth is any business with customers (i.e., every business) can use contact center technology to better handle its customer engagements and serve its internal customers. The result? A […]