MiCloud Business

MICLOUD BUSINESS

Why not bring your communications and collaboration platform into the cloud for better mobility, quality, simplicity and reliability—all at a lower cost than a premises-based system? You can add offices, users and features easily to grow and customize your communications for a true competitive advantage. That's why Towner Communications and Mitel brings you MiCloud Business

Why Cloud?

Go Anywhere
Get the in-office experience anywhere, any time on any device
Simplify Relationships
Simplify your financials and support needs with one bill from one company
Free Up Capital
Cut operating expenses for hardware, maintenance and IT headcount
Rest Easy
Enjoy the enhanced reliability and redundancy of a cloud-based solution
Upgrades on Us
Upgrades are included and automatic – no need to rip-and-replace
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Full CRM integration

Capture every customer interaction, increase productivity, reduce response time and build better relationships in minutes when you connect MiCloud Business to your CRM system. This easy-to-install integration allows you to edit information directly from MiCloud Business to ensure records are updated timely and accurately.

Get more done – from anywhere

Access the same rich phone and collaboration features you enjoy from your office anywhere, so you can seamlessly transition from the office to the airport, the golf course or your kids’ football practice without missing an interaction.

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Access powerful business analytics

Gain insights that optimize business performance using powerful data visualization on intuitive dashboards. See real-time analytics to better resource plan your agents and fine tune your system for optimal performance.

Manage Your System with Ease

Add, move, change, and delete users with Towner and Mitel Management Portal’s simple click and drag interface. Easy to learn by anyone in your organization, this tool allows you to reallocate resources to activities that require technical expertise instead of managing small updates to the system.

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HOW IT WORKS

 The brains of the system reside in our geo-redundant data centers and continue to provide service in the rare event of an outage. Information and voice calls securely traverse public Internet reaching their final destination via VoIP. Employees enjoy the same functionality regardless of whether they’re are in an office, on the road, or working from home.

MiCloud How It works

Ready To Get Your Business In The Cloud?

Let us help you