57% of callers are put on hold...What's wrong with making it an experience?

That's why Towner brings you Que'd, the art of captivating a captive audience! 

Marketing On Hold

Music On Hold

Just How Cool Can It Be?

Check out our beats, and see if you're pickin' up what we're layin' down!

Totally Custom..Totally Easy...

All of our media is completely tailored to your business and your voice. Our in-house team of creatives will brain shower the heck out of possible ideas and solutions with your team remotely. Pick from a wide range of voice talents that speak your brand and music that will never be heard in any elevator we know of! 

Packages range from a once offer, to monthly, quarterly and finally yearly! You pick your poison, we'll get you Que'd!

Pick Your Package
Consult and Create
Edit and Perfect
Load and Launch

"34% of callers who hang up will not call back."

~ Voice Response, Inc.

Reduce Perceived Wait Time

Customers left on-hold without any background music felt that a 30-second on-hold call actually lasted 90 seconds. Furthermore, customers thought a 30-second on-hold call that used music-on-hold lasted only 15 seconds. - AT&T Survey

Clients Who Matter

Executives spend 15 minutes a day or 60 hours per year on-hold. - USA Today

Always Be Closing

88% of callers preferred on-hold messages to other hold options, and 16 - 20% made a purchase based on an on-hold offer. - Stan Rapp and Tom Collins of Maximarketing

Keep Clients Smiling

One study found that of the 8 - 15% of a company's customer base is lost each year, 68% is due to indifferent or negative phone treatment. - Oren Harari of The Tom Peters Group

Marketing Marketing Marketing

 94% of all marketing budgets are spent on inducing a customer to call, while only 6% is spent on handling the call once it is received." - Inbound Telephone Call Center

Engage Them Longer

Callers stay on the line up to 25% longer when provided with On Hold Messaging versus "dead air" or "background music," and up to 17% longer than radio. - Infomax, Inc.