How Captive Touch Screens Increase Productivity and Beef Up The Bottom Line
Restive vs captive touch screens
Why wouldn’t we want the same for business desk phones? Early desk phones with touch screens used something called a ‘restive touch screen,’ which relies on the mechanical pressure of a finger or stylus—you have to physically press the touch screen for it to respond.
By contrast, a ‘captive touch screen’ uses the electrical properties of the human body to change the properties of the screen’s electrical field. This allows for far more accurate responses to even the lightest touch, and can also support multi-touch gesturing.
Reduce training and improve productivity
It is the captive touch screen that is being built into most modern devices today and the latest desk phones are no exception. This means you can swipe through a list of contacts, press and hold to make an edit, make a light touch to signal an action.
As a result, you dramatically reduce training needs, since everything is as intuitive as using a modern smartphone or tablet. Productivity also improves as the touches are far more accurate and navigating menus can be done with confidence and greater speed. If avatars are also included in the design, then usability improves even further, as just tapping on a familiar image is easier than having to search through long lists of contacts.
This is another example of how the consumerization of IT is arriving in the workplace. And we’re harnessing this phenomenon for our latest desk phone series.