In hospitals, customer experience can mean a world of difference. In this blog, we discuss the benefits of upgrading hospital communication technology.
Julie and Keith Towner are currently consulting with the Missouri Call Center Task Force to help provide innovative government communication solutions. Learn more.
Up until 2018, the City of Lansing was utilizing copper phone lines for its phone service. Copper phone lines have limited bandwidth and are mostly best for POTS, or plain old telephone service. The out-of-date communication system resulted in many different de-centralized systems and ultimately a headache for City Staff to administer the phone system.
In today’s workforce, the number of remote workers continues to grow. According to the New York Times, 43% of Americans spend at least some of their time working remotely. Remote workers tend to be more productive and can save your company money—upwards of $10,000 per year per employee.
With 115 years of experience and 19 international offices, Towner Communications continues to grow and thrive as a privately-held company. And this week, Towner was nationally recognized by Inc. magazine—an award-winning publication with 20+ million monthly readers—through inclusion in its annual Inc. 5000 list.