Get by with a little help from your friends

Help Desk Services

We know that not all of your phone or IT problems are earth-shattering emergencies. Sometimes you just need to have a chat or ask a quick question. There’s no need to open a ticket or send out the troops with Towner’s help desk services! Because sometimes you just need to phone a friend.

Keep Calm. Use Towner Help Desk Services!

Enjoy all of the help desk services that our Cloud and 24×7 warranty customers do. Have questions about simple functionality of your phone system addressed in real time or receive training videos and white papers with just the click of a button. We know work life has its headaches—your phones shouldn’t be one.

Quick Trouble Shooting

Often the solution is as simple as: Is your phone plugged in? Did you reboot? Are you on Do Not Disturb? 

Password Resets

We get it, no one forgets their passwords more than Julie Towner! Our Help Desk can reset yours ASAP.

Easy Name Changes

New employees, department switches, promotions—if it’s a quick name change our help desk team can show you how to do it!

Last-Second Greeting Changes

Emergency office closures or simply forget to update your holiday greeting? Don’t panic, that’s an easy fix

Much, Much More

This isn’t all our HD team can do for you! They can tackle anything easy that makes your work life much more enjoyable. Just give ’em a call.

Mitel is mobile too
Simple, Cost Saving, Zero Headache

Why Do You Need Help Desk Services?

Save Money

Save money and efficiency with our monthly HD packages starting at only $200.

We Can Fix That

If it takes us less than 10 minutes to address, our normal labor rates don't apply.

Decrease Inefficiencies

Keep the little fixes from getting in the way of doing great business.

Additional Training

Get access to training videos and other training materials that make your usage easier.

Ready to discuss a help desk services for your business?

We were born ready! Click the button below and fill out the form or give us a call today to chat about how we can make your business even more awesome.