Marketing On Hold

57% of callers are put on hold. Our on-hold systems make it an experience.

Totally Custom. Totally Easy.

Towner offer a wide range of on-hold systems to help your marketing efforts effectively blend together to create a seamless customer experience from the start of the call to the end of it.

All of our media is completely tailored to your business and your voice. Our in-house team of creatives will brain shower the heck out of possible ideas and solutions with your team remotely. Pick from a wide range of voice talents that speak your brand and music that will never be heard in any elevator we know of!

Packages for our on-hold systems include a one-time offer, monthly, quarterly, and yearly! You pick your poison, we’ll get you Que’d!

Why get Que’d?

REDUCE PERCEIVED WAIT TIME

Customers left on-hold without any background music felt that a 30-second on-hold call actually lasted 90 seconds. Furthermore, customers thought a 30-second on-hold call that used music-on-hold lasted only 15 seconds. – AT&T Survey.

ALWAYS BE CLOSING

88% of callers preferred on-hold messages to other hold options, and 16 – 20% made a purchase based on an on-hold offer. – Stan Rapp and Tom Collins of Maximarketing

CLIENTS KEEP SMILING

One study found that of the 8 – 15% of a company’s customer base is lost each year, 68% is due to indifferent or negative phone treatment. – Oren Harari of The Tom Peters Group

ENGAGE THEM LONGER

Callers stay on the line up to 25% longer when provided with On Hold Messaging versus “dead air” or “background music,” and up to 17% longer than radio. – Infomax, Inc.

Easy set up in for simple steps

Pick Your Package

Marketing on hold? Music on hold? Both? Pick what works for you, and how often you want your messaging update.

Edit and Perfect

Put your listening ears on and help us make sure your message is exactly right. Let’s make it perfect.

Consult and Create

Work with our marketing specialists to created the perfect branding for you and your customers.

Load and Lunch

Once we’ve nailed it, let us load it and set back and watch the magic work.

Marketing on hold

The Art of Captivating A Captive Audience. Make your Business worth the wait with stellar Marketing On Hold Messaging! With access to a huge pool of voice talent, your business can be the voice of awesome!

Ms. Congeniality

The Gent

Lady Smooth

Dapper Dan

Music on hold

Keep your customers tapping their toes while they wait. Grab and HOLD their attention with customized messaging accompanied buy music that will make them want to hold that line!