Modern business communication demands a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and audio, as well as video and web conferencing. Unified communications and collaboration (UCC) takes these host of tools and combines them into a system that allows easy flow of communication among devices.
UCC can also integrate with social media, email, and customer relationship management systems (CRMs). We like to think of it as “housing everything under one roof.”
Unified Communications combines:
PHONE SYSTEM
VOICEMAIL
INSTANT MESSAGE
FAX
CONFERENCE CALL
IVR
VIDEO CONFERENCE
& MORE
Into One System
Social Media
CRM
Advantages of using
Unified Communications
Unified Communications offers a competitive advantage to manage multiple tools and platforms in single system. Just as a line is the shortest distance between two points, UCC allow businesses to make the fastest possible decisions and transactions.
Towner’s unified communications are:
Reliable | Scalable | Customized | Easy to Use | Improve Brand | Support Future Growth
Increased Efficiency
- Save time not bouncing from one device to the next
- Streamlined access between tools for quicker communication
- Make faster, well-informed decisions and transactions
Cost Effective
- All-in-one communication solution
- Avoid spending money on additional tools
- Flexible plan options custom-fit to your business needs
Better Customer Service
- Quicker response times
- Improved accessibility and productivity
- Less time connecting, more time communicating
Featured Unified Communications Products
Grow your company with the right unified communications and collaboration solution.
MiTeam Collaboration
MiTeam takes team communication to the next level—messaging, voice, video, collaboration and more—on any device, from wherever you are, through the power of Mitel.
Mitel MiCollab
Spend less time trying to connect and more time communicating with Mitel MiCollab. MiCollab delivers unified messaging, mobility, teleworking, and audio, web and video conferencing.
Video Conferencing
Simplify meetings and collaboration with Mitel’s affordable and convenient video conferencing solution. From impromptu brainstorming to team collaboration sessions, MiVoice is the solution.
