Insights From Communication Professionals
Understanding a PBX Telephone System
If you’re contemplating an upgrade to your phone service, it’s essential to explore PBX cloud phone systems. Gain insights into what cloud PBX entails, its operational mechanisms, and the array of benefits it offers as a solution.
Modern Unified Communications Solutions Are Reinventing Small Business
In the United States, there are more than 30 million small businesses, and the owners of these enterprises have encountered a myriad of challenges. From navigating through a worldwide pandemic to grappling with inflation rates reminiscent of the 1970s, small business proprietors understand the vital role of being ready to tackle disruptions. Additionally, meeting heightened […]
How Does IVR Voice Recognition Work?
The introduction of IVR voice recognition introduces enhanced capabilities. Now, the IVR service can analyze and act upon callers’ verbal responses, navigating them through the menu. Ongoing advancements in artificial intelligence continually refine this feature, contributing to the seamless and personalized experiences your customers seek.
INFORM Branded Call Display from First Orion
Your brand. Your customer. Your call. When your customers know it’s you calling, they’re ready to do business. Get to know INFORM Branded Call Display from First Orion. With INFORM, your customers don’t see a random phone number, an unknown caller. Instead, they see your 32-character business name right on the call screen and the call log.
