Insights From Communication Professionals
Ten Customer Experience Facts to Remember
The customer experience (CX) is changing, and the use of digital services is rising astronomically. As a result of this changing experience, businesses must position themselves to offer customers an outstanding CX or risk losing their businesses. To offer your customers the best experience, keep these points in mind: Increasingly, a customer’s interaction with a […]
Why Public Cloud Makes Sense for Growing Businesses
In this video blog post, Terry McCabe, CTO of Mobile Enterprise, explains why public cloud makes sense for growing businesses. Be sure to check out our companion post for when hybrid cloud makes sense for businesses, The Case for Hybrid Cloud. From the Video We see lots of activity today, especially for small and […]
Hospitality Technology Case Studies
There are few places that the customer experience (the guest experience) is more important than hotels and hospitality businesses and Hospitality Technology. We’re happy to present visions of the future, but today thought you’d like something a little more immediate and actionable. So here are six concrete examples of real-life hotels and hospitality businesses that […]
Hotel Technology Trends
Once long ago, hotels, motels and other hospitality businesses occupied a fairly simple space in people’s lives—they were a place for guests to lay their heads away from home. But anyone who’s spent time in the hospitality industry in the last several years knows that the role of technology in hospitality businesses has drastically expanded. […]
