Elevate Archiving
Fast, Secure Storage and Retrieval of Business Communications
Securely back up and organize business calls, meetings, and chats with Elevate Archiving for quick retrieval when needed.
AUTOMATED CAPTURE
All of your company’s chats, SMS, texts are captured and stored ensuring you have all the information you need.
SEAMLESS MICROSOFT TEAMS INTERGRATION
Easily capture, store, and retrieve Microsoft Teams calls, chats, and meetings with our fully integrated archiving solution.
COMPLIANCE SUPPORTED
Built for compliance, you can be sure that your internal governance is met and you stay within regulation.
SECURITY DRIVEN
Multifactor authentication to access your history, and encrypted at every step of the process ensures that your data as well as your customer’s is safe.
Towner + Elevate Archiving
All of your company’s chats, SMS, texts are captured and stored ensuring you have all the information you need.
Instantly Locate Calls, Messages, and Meetings with Elevate Archiving
Preserve, find, and access vital calls, chats, and meetings automatically with Elevate Archiving.
Real-Time Data Capture
Automatically record and store calls, chats, SMS, and meetings with Elevate Archiving, requiring no extra admin steps after setup.
Seamless Integration
Deploy Elevate Archiving in minutes, enabling compliant, secure storage of Intermedia communications without disrupting your workflows.
Advanced Contextual Search
Quickly find communications by indexing both content and metadata, allowing you to refine searches across millions of files in seconds.
Built for AI-Powered Insights
Create a rich, searchable knowledge base of business communications, unlocking smarter decision-making and improved productivity across your organization.
Instantly Locate Calls, Messages, and Meetings with Elevate Archiving
Towner Communications + Elevate Archiving reduces strain on legal and compliance teams by enabling instant, accurate search and retrieval.
Regulations and Compliance Support
Meet strict regulatory requirements, including HIPAA, FINRA, and MiFID II, with optional WORM tamper-proof storage to align with SEC Rule 17a-4 standards.
Flexible Data Residency Options
Elevate Archiving supports your data residency needs with secure data centers across the U.S., Canada, and Europe for regional compliance and control.
Customizable Retention Periods
Store business calls, messages, and meetings for the duration your organization needs, with retention settings available for up to 10 years.
Advanced Data Security
Protect sensitive information with secure uploads, full encryption in transit and at rest, multi-factor authentication, and controlled access for authorized users only.
Why Elevate Archiving is Essential for Business Communications
What is Towner Communications + Elevate Archiving?
Towner Communications + Elevate Archiving automatically captures and securely stores business chats, SMS, voice calls, and meetings—without requiring manual action from users or administrators. This solution provides a protected, fully searchable archive that allows teams to quickly locate and retrieve important communications for improved productivity. It also supports strict compliance and regulatory data retention requirements. Designed for fast, seamless deployment, Elevate Archiving delivers advanced contextual search across all users and communication channels for complete visibility and effortless access to critical information.
What communications applications are archived?
Towner Elevate Archiving automatically captures and securely stores your organization’s communications across multiple channels for reliable data retention and easy access when needed. Channels supported include:
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Voice: Call logs, phone call recordings, voicemail recordings, and voicemail transcriptions.
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Chat: Team and customer messages, file attachments, reactions, GIFs, images, and emojis.
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SMS: Text messages and images exchanged through business lines.
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Meetings: Meeting logs, recordings, public chat messages, and shared notes.
With Elevate Archiving, every critical interaction is safely preserved, searchable, and available for compliance or productivity needs.
Does Elevate Archiving Support Regulatory Compliance Requirements?
Towner Elevate Archiving is built to help organizations meet a wide range of regulatory compliance requirements. The solution supports major standards including FINRA, HIPAA, SEC, IIROC, NAIC, CFTC, GDPR, MiFID II, and more. Optional WORM tamper-proof media storage is available to help satisfy SEC Rule 17a-4 guidelines. Flexible data residency options are supported, with secure data centers located in the U.S., Canada, and Europe, ensuring businesses can meet both global and regional data governance mandates.
Why would businesses need an Archiving solution?
Your organization’s communication data holds valuable knowledge, intellectual property, and contextual insights that drive decision-making. As businesses rely more on voice calls, chats, and other digital channels, sensitive and business-critical information is frequently shared across these platforms—making it essential to protect it from accidental or unauthorized deletion. Towner Elevate Archiving is designed for organizations of all sizes and industries to automatically capture, securely preserve, and make communications searchable and retrievable when needed. Whether your goal is boosting productivity with fast information access or meeting strict retention, retrieval, and security requirements in regulated industries, Elevate Archiving ensures you have reliable, compliant access to your past communications whenever you need it.
How long does information get saved?
Towner Elevate Archiving offers flexible retention periods, allowing businesses to store voice, chat, SMS, and meeting data for up to 10 years. Choose from 1, 3, 7, or 10-year subscription options tailored to your organization’s needs—whether for compliance, legal discovery, or long-term productivity archiving. Ideal for industries with strict data retention requirements, including healthcare, financial services, and other regulated sectors, Elevate Archiving ensures your critical communications remain securely preserved and accessible when you need them.
Is Towner Elevate Archiving a Secure Solution?
Towner Elevate Archiving is built with advanced, enterprise-grade security at its core. Powered by our Triple Shield Security framework, it proactively protects against potential threats by safeguarding user access, securing applications, and defending cloud environments. This multi-layered approach combines strong password management, end-to-end data encryption, next-generation anti-phishing technology, and highly secure, continuously monitored data centers. With Elevate Archiving, your business communications are protected against cyberattacks and unauthorized access, ensuring safe, compliant data storage at all times.
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