password

Changing Your Voicemail Password

A voicemail message is a message left when the recipient’s phone is busy. When you want to retrieve a voicmail message, you may have to enter a password. This article describes the process of setting it.

Before you begin, you’ll need to have a pre-programmed Superkey. Ask us at Towner Communications if you’re not sure whether your Superkey is set up.

Password Rules

For callback/voicemail messages, the system will only accept a password of up to 7 characters. For security purposes, we recommend that you do not use a number that is easy to guess, such as a phone number.

To set up your password:

1. Press your Superkey
2. Press the No softkey until you see Set Password? on the phone’s display
3. Press the Yes softkey to confirm
4. Type in your new password and press Enter, then repeat to confirm
5. Press Enter
6. Press the Superkey

Editing or Removing a Password

If you want to change or remove an existing password, the procedure is nearly identical.

However, instead of typing a new password, you’ll be asked to enter your existing password. You can then set a different one, or press 0 remove it.