Award-Winning Intelligent Mass Notification Solution
Towner Communications and Mitel's Mass Notification enables faster delivery and acknowledgment of vital information across a wide range of channels and devices. From crisis communications to routine day-to-day activities such as billing notices, employee communications and announcements, Mass Notification enables staff to easily and quickly send multi-modal messages in real-time.
Mitel Mass Notification is an award-winning intelligent customer and employee notification solution that enables faster delivery and acknowledgment of vital information across a wide range of channels and devices to key stakeholders and targeted groups.
Connect with the Right People at the Right Time
From routine day-to-day activities such as billing notices, order status, employee communications and appointment reminders to crisis-oriented events such as outages, recalls, and emergency response, Mitel Mass Notification allows companies to deliver timely information to the right people at the right time, using the recipient’s preferred mode of communication.
Optimize Daily Operations Automate communications for order status, employee notifications, outages, billing notices. special offers, etc
Improve Customer Employee Satisfaction Deliver real-time, personalized and interactive notifications over the user's channel of choice
Reduce Operational Costs Proactive customer outreach via their preferred channel reduces up to 75% of call center volume
Drive New Revenue Notify customers of promotions, events and limited time offers using their media of choice
Enhance Crisis Response quickly and accurately to crisis-oriented events; communicate rapidly and clearly to employees and stakeholders
Improve Transparency Generate real-time reports consisting of auditable records of open, acknowledged and closed issues