How Does IVR Voice Recognition Work?

The introduction of IVR voice recognition introduces enhanced capabilities. Now, the IVR service can analyze and act upon callers’ verbal responses, navigating them through the menu. Ongoing advancements in artificial intelligence continually refine this feature, contributing to the seamless and personalized experiences your customers seek.

INFORM Branded Call Display from First Orion

Your brand. Your customer. Your call. When your customers know it’s you calling, they’re ready to do business. Get to know INFORM Branded Call Display from First Orion. With INFORM, your customers don’t see a random phone number, an unknown caller. Instead, they see your 32-character business name right on the call screen and the call log.