Insights From Communication Professionals
Ensuring Microsoft Teams Reliability with Towner Solutions
Avoid costly Microsoft Teams downtime. Discover Towner’s reliable solutions to keep Teams stable with proactive monitoring and support.
The Ultimate Contact Center Glossary: From ACD to Omnichannel – Everything You Need to Know to Elevate Customer Service
Master contact center terminology with this comprehensive guide. Key terms like ACD, SLA, IVR, and more to optimize your customer service.
How Towner’s HIPAA-Compliant VoIP Solution Transformed Healthcare Communication During a Crisis
When a severe storm threatened operations, a multi-location healthcare provider faced a critical communication breakdown. With doctors and patients relying on seamless coordination, their outdated phone system failed—causing missed calls, frustrated patients, and overwhelmed staff. But Towner’s HIPAA-compliant VoIP solution, integrated with advanced call-routing AI, turned the crisis into a communication success story. The Problem: […]
Phishing Prevention Kansas City – Keep Your Business Safe, One Click at a Time
Learn how Towner Communications helps Kansas City businesses prevent phishing attacks with AI-powered tools, email filtering, and employee training. Schedule your free consultation today!