Insights From Communication Professionals
Towner and Microsoft Teams: Collaboration and Customer Experience Without Compromise
Towner Unite is an easy-to-use, cloud-based phone system that’s fully integrated with Microsoft
Teams and provides over 90+ business essential phone features. Whether you’re in the office or
remote—Unite provides the highest levels of reliability and features your business deserves to ensure
employees stay connected to each other and to your customers—without compromise.
GEN Z OR GEN REMOTE? PROS AND CONS OF NEW GRADS WORKING FROM HOME
Unlike previous generations, Gen Z’s new offices might look very familiar to them. With plenty of jobs still offering remote or hybrid workweeks, many new grads may find themselves sitting down to work at the very same desks where they did their school assignments. While many employees expressed a preference for working from home even after the pandemic subsides, the younger generation may feel isolated and fatigued, having spent their youth in front of a screen.
Stopping Frustrating Fraud, Robocalling and Spam
Trying to make sense of fraud, robocalling, and spam can be overwhelming (and more than a little exhausting). With bad actors finding new ways to attack and cost your business money and the trust of your users, users have lost faith in the legitimacy of the calls coming to their phones thanks to the prevalence of telecom fraud. Because of that, it’s important to understand the different types of fraud, what regulations to reduce illegal robocalling exist, and how to protect your business and your users against scams.
3 WINNING POWERFUL TIPS TO PERSONALIZED OMNICHANNEL COMMUNICATIONS
Tip #1: Meet Your Customers Where They Are With Omnichannel Communications
By this point, we’re familiar with the multichannel model of reaching consumers. Physical stores, websites, emails, phone calls, apps and social media are all channels through which we can engage.
