Insights From Communication Professionals
Avoid a Customer Experience Horror Story
10 Ways to Avoid a Customer Experience Horror Story Do you always deliver a great customer experience? Looking for new insights into effective practices? How can you solve customer experience challenges? Improving customer experience is a top priority for today’s executive because of the impact it can have on the bottom line. With the […]
You And Your Cloud Provider
Are You And Your Cloud Provider A Happy Couple? Do you have a cloud provider? If you do, are you happy with them? It’s a question many business owners don’t ask themselves enough. Cloud communications is an investment of capital, time, and human resources—an investment that you should be thrilled with. Once we sign […]
Phone Lock Feature on a Mitel IP Phone
Using The Phone Lock Feature on a Mitel IP Phone The Phone lock feature is a setting which locks down the advanced features on your Mitel IP phone. Towner Communications usually advises that our clients lock their phone’s features if there special settings that are required and need to preserve. Another great advantage to locking is that this feature stops unauthorised users from accessing […]
The Right Phone System Makes Life Easy
How the right phone system makes life easier for small business When Towner Communications talks to small-to-medium businesses (SMB) about their communications needs, several key themes emerge. First of all, they want a phone system that just works—totally reliable and something they don’t have to worry about during evenings and weekends. So far, so good. Another […]
