Dialing into the Future: Is the Humble Desk Phone Still Ringing True for Businesses in 2024?
In an era where mobile devices reign supreme, both in accessibility and popularity, the persistent use of desk phones in the workplace might seem like a curious choice.
Surprisingly, numerous companies continue to rely on physical phones, with recent studies revealing a steady 6.2% growth in the IP desk phone market.
Discover the advantages of incorporating desk phones into your team dynamics and identify who stands to gain the most from this traditional yet enduring communication tool. Uncover the reasons organizations opt for physical phones in 2024 and explore where you can secure your own equipment.
Key Points:
- Desk phones persist in corporate settings due to their unmatched call quality, reliability, security features, and user-friendly interface.
- In-office teams benefit from conferencing phones, facilitating seamless group calls.
- Complementary accessories such as headsets, high-definition video cameras, and analog phone adapters enhance functionality.
- Unified communications platforms enable the integration of both desk phones and softphone setups within a single system, offering flexibility and convenience.
The 5 WHYs urging Companies to Still Arm Every Employee with a Desk Phone
1. Reliability
Indeed, employees now have the flexibility to manage corporate communications using personal or company-provided smart devices. However, occasional challenges arise when software requires upgrades or encounters compatibility issues.
Unified communications providers strive to develop software compatible with modern PCs, smartphones, and tablets. Yet, not all employees may possess devices capable of executing these tasks swiftly and consistently. In such scenarios, an IP desk phone proves its reliability by focusing on a specific function and executing it exceptionally well.
2. Security
Beyond ensuring reliability, companies must adhere to compliance and regulatory mandates, which can become intricate when employees utilize their personal phones. To address this complexity, your company may find it valuable to take the extra step of prioritizing corporate phones for the majority of communication. These devices are designed to meet the highest security standards.
3. Productivity
Personal cell phones can be timewasters, and management only has limited control over monitoring their use. When you provide company-approved devices, you can set up features in a way that minimizes distractions and boosts team efficiency.
4. Call Quality & Reliability
To maintain a professional image, it’s crucial to ensure your employees communicate with customers and clients using high-definition call quality. While modern devices typically meet this standard, a physical phone eradicates any concerns by providing a dedicated tool for reliable transmission and reception.
5. They’re Easy
A phone provides an optimal level of convenience by eliminating the need to toggle between apps or within a single app for calls and business activities. While modern softphone apps have simplified this process, individuals less inclined toward technology may find greater comfort with a traditional desk phone.
For companies with on-site employees, IP phones offer added ease. Despite allowing cell phones, uncertainties persist regarding the reliability of everyone’s devices and service within the building. In such cases, a desk phone remains the most reliable and certain option.
