SMB Group’s Impact of COVID-19 Study on SMBs reveals that across the board, a majority of SMBs rate cloud-based applications as being extremely valuable in helping them to weather the COVID-19 crisis. Cloud-based business solutions topped the list, followed by videoconferencing. But for most SMBs all of these solutions—remote IT and access, real-time collaboration, file sharing, backup, security, and identity management— have proved their worth in supporting WFM and keeping businesses up and operational.
