Sourcewell or RFP: Which is Better for Buying a Phone System?

Sourcewell or RFP: Which is Better for Buying a Phone System?

Thinking of upgrading your communications system for your government, education, or nonprofit agency? You’ve got two solid choices to meet your bidding needs:

  • Request for Proposal (RFP)
  • Sourcewell Contract Purchasing

What’s the Deal with Bid Requirements?

Bid requirements are essential for publicly funded agencies. They ensure fairness by giving companies an equal shot at winning agency business through a standardized bidding process. Additionally, bid requirements help agencies track and document their spending of allocated funds. While the traditional method has been an RFP, the Sourcewell cooperative purchasing contract might be a better fit depending on your needs.

The Classic RFP The Request for Proposal (RFP) process aims to foster fair competition among companies vying for available work. According to Investopedia:

An RFP tailored to a specific program may task companies with assessing bids for their feasibility, the bidder’s financial health, and their capability to execute proposed plans. While the RFP may offer detailed project or program information, it often leaves room for bidders to outline their approach to completing the project or running the program.

Although this process was crafted with noble intentions, it can pose procurement challenges for government, education, and nonprofit agencies. Brian Pullen of Playground, Inc., shared insights on the RFP’s efficacy, stating:

The RFP was originally devised to address various issues, with fairness, structure, clarity, and accessibility being key concerns. It aimed to level the playing field for all companies interested in pitching their proposals. Moreover, it establishes a standardized framework for crafting and submitting proposals. By enhancing upfront communication of essential requirements, the RFP aims to bring clarity to pitching agencies. Lastly, through a standardized document, agencies can widely distribute information, enabling numerous entities to obtain and pitch, thus fostering a broader range of options.

What are the Hurdles with RFPs for Government, Education, and Nonprofit Agencies?

Initially, RFPs may hinder the quality of responses received, albeit not necessarily the quantity. Given the time investment required to respond, agencies may encounter the following:

  • Premier agencies opt out of responding altogether.
  • Businesses are selective, responding only if they anticipate significant gains or high odds of success.
  • Respondents may allocate minimal effort to their proposals.

Moreover, the RFP process proves exceedingly time-consuming for agencies initiating bids. Typically, this entails:

  1. Identifying potential providers.
  2. Drafting equipment and service specifications.
  3. Crafting and publicizing the RFP.
  4. Reviewing received proposals.
  5. Assessing proposals.
  6. Selecting the lowest bid.
  7. Allowing for a protest period.
  8. Overseeing equipment delivery and installation.
  9. Monitoring and upholding the contract’s terms.

At a minimum, the RFP process spans three to six months, but typically extends to six to nine months from RFP initiation to installation completion. Despite this lengthy process, there’s no assurance of acquiring products or services precisely tailored to your needs. Factors like prioritizing cost-effective hardware and contract structuring, often tangential to core requirements, can skew final decisions.

Sourcewell:

Tired of grappling with RFP challenges? Sourcewell contracts offer a welcome relief for government, education, and nonprofit agencies. By conducting its own rigorous RFP process and awarding national contracts to vendors, Sourcewell alleviates the RFP burden. With Sourcewell contracts, agencies can seamlessly procure communication technology, bypassing months of hassle and uncertainty.

If you’re eyeing a Towner communication system, you’re in luck—Sourcewell has granted Towner a coveted communications solutions vendor contract.

Using Sourcewell cooperative contracts streamlines the purchasing process and slashes timelines for government, education, and nonprofit agencies. Instead of navigating a cumbersome nine-step process, agencies need only complete four:

  1. Become a member of Sourcewell (if not already).
  2. Connect with Towner or a trusted Towner partner to assess your phone system requirements.
  3. Specify your interest in Sourcewell pricing for procurement.
  4. Coordinate with your Towner Partner (Sourcewell selling agent) for seamless installation and implementation.

With fewer steps and streamlined processes, you’ll save time, and most of the heavy lifting is expertly handled by Towner or your Towner Partner (or already facilitated by Sourcewell).

Avoiding the RFP Hassle with Sourcewell Sourcewell takes the reins to spare you, the education or government phone system buyer, from the intricacies of the traditional RFP process. Here’s an insider look at the 12-step process Sourcewell navigates to make this a reality, saving you both time and money:

  1. Identifying members’ needs
  2. Researching solutions available in the marketplace
  3. Requesting permission from the Sourcewell Board of Directors
  4. Drafting a solicitation, public advertisement, and notice
  5. Conducting a pre-proposal conference followed by receipt of responses
  6. Evaluating proposers’ responses
  7. Reviewing evaluation results
  8. Providing recommendations to the Sourcewell Board
  9. Awarding vendor(s)
  10. Posting approved contract documents
  11. Developing and implementing a joint marketing plan with awarded vendor(s)
  12. Reviewing and maintaining the contract throughout its term

For a detailed breakdown of this process, check out Sourcewell’s deep dive.

Addressing Sourcewell Reservations Despite its benefits, some may have reservations about the Sourcewell process. Here are the top concerns we’ve encountered, along with the facts:

  1. Difficulty or Expense in Becoming a Sourcewell Member: Fact: Membership is free, with no obligations or liabilities for eligible agencies nationwide, including government, education, or nonprofit agencies.

  2. Working with an Unknown Third Party: Fact: Sourcewell is a government agency, offering the best of both worlds—local dealer access combined with national buying power through cooperative purchasing.

  3. Satisfying Bid Requirements: Fact: The Sourcewell contract meets bid requirements, providing all necessary documentation you’ll need.