Teams for iOS and Android

What’s Fixed in the Teams Mobile Beta: Call Sync and Reliability

Let’s be real: the previous Teams mobile experience wasn’t optimized for how modern professionals actually work. This beta changes that.

Here’s what’s now improved:

• Advanced Sync Mechanism
  Calls between Teams and your mobile app are now tightly coordinated across platforms.

• Real-Time Call Awareness
  No more missed rings or delayed alerts—your app knows what’s happening in real time.

• More Reliable Mobile Workflows
  Whether you’re in the office, remote, or moving between devices, the Teams experience stays consistent.

Important: The new Teams Mobile beta will not work correctly unless your Unite or Elevate app is also updated to the beta version. If you’re still using the standard release, expect sync issues to persist.

How to Install the Teams Mobile Beta (Step-by-Step)

Now that you understand what this update unlocks, here’s how to get the Unite or Elevate beta mobile app installed and working on your device. Whether you’re using Android or iOS, these instructions ensure you benefit from the new call sync mechanism and avoid issues with Microsoft Teams integration.

This is a required step to take advantage of the Teams Mobile Beta update—without it, your app will not support the improved sync functionality and may experience bugs or missed calls.

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For Android Users

Download the correct APK file based on your platform:

• Unite APK v2.55.0.175257287

• Elevate APK v2.55.0.175257319

Installation Steps:

1. Download the APK directly to your phone.

2. Go to Settings > Security > Install Unknown Apps (choose the browser or file manager you used).

3. Enable “Allow from this source.”

4. Find the APK in your Downloads folder and tap to install.

5. Once installed, open the app.

For iOS Users

1. Download the TestFlight app from the App Store.

2. Tap the relevant beta group:

   • Unite iOS TestFlight

   • Elevate iOS TestFlight

3. Tap Join or Accept the invite.

4. Tap Install to get the latest beta version.

5. Open the app and begin using it.

Already using a previous version? TestFlight will auto-update you.

Why the Teams Mobile Beta Update Matters for Your Workflow

This isn’t just a polish on your mobile Teams app. This beta release solves core issues that have limited mobile productivity for years—especially for hybrid and frontline teams.

Here’s what it changes:

• Sales and support teams can now answer incoming Teams calls in real-time, without sync delays or missed notifications—even when switching networks or apps.

• Executives and managers who work across devices will benefit from better coordination between mobile and desktop sessions. No more missed messages or overlapping alerts.

• Field staff and hybrid workers finally have a Teams mobile app that keeps calls, status, and chat aligned—even in low-coverage environments.

• IT teams can now support a mobile Teams rollout without worrying about app drift, outdated sync mechanisms, or shadow-device behavior.

This is the update that makes Microsoft Teams truly mobile-ready—not just available on mobile.

Ready to Experience Reliable Teams Mobile Sync?

If you’ve struggled with delayed notifications, dropped calls, or Teams not syncing properly on mobile, this beta update is your solution. With real-time call coordination, improved session handoff, and fully integrated support across Unite and Elevate, the Teams Mobile Beta finally delivers the experience business users have been waiting for.

Here’s what to do next:

1. Update Your Mobile App Today

Use the step-by-step guide above to download and install the correct beta version for your device. This is the only way to unlock the updated Teams sync engine.

2. Start Testing the New Integration

Make and receive calls through Microsoft Teams using the new mobile version. Watch for improvements in call routing, alert responsiveness, and cross-device behavior.

3. Report Any Issues or Feedback

Your feedback shapes the final release. If you encounter problems, report them directly from the embedded app or email teamsmobile@serverdata.net.

4. Need Help with Rollout or Training?

Towner works directly with IT teams, sales departments, and hybrid workforce leads to support successful deployments. If you need assistance configuring the Teams Mobile Beta or training your users, get in touch with us.