Insights From Communication Professionals
Comprehensive Security Guide
As cyberattacks become more sophisticated and hackers more aggressive, business communications such as telephone calls, voicemails, text messages, video meetings and file sharing are increasingly targets of attacks.
Important SMS (Texting) Policy
URGENT MEMO: SMS service, including Company Messaging, has been designed and provisioned for person-to-person messaging, meaning sending/receiving one message at a time with two-way (back and forth) communication between two human users.
HOW CHATGPT CAN ENHANCE THE CUSTOMER EXPERIENCE
As a highly sophisticated chatbot, ChatGPT is very good at answering prompts, as shown in the opening dialogue above. It can then remember previous responses and modify them based on further input. For example, it made the contact center agent friendlier and shortened the conversation upon request.
Elevate Rooms Video Conference Room Solution
With the ever-changing work environment, Elevate Rooms helps to bridge the gap between in-office and remote meeting attendees for businesses of all sizes.
Keep your workforce connected and extend the powerful collaboration capabilities of Elevate to any conference room. Elevate Rooms is built to deliver the simplicity of Elevate meetings through a consistent and familiar user experience from desktop to conference room. Elevate Rooms works with existing audio and video equipment and only requires a small PC and controller tablet, all of which are available off-the-shelf. Elevate Rooms is fully integrated with Elevate. This functionality brings unrivaled simplicity for end users and IT managers.
