Insights from Communication Professionals

Call Center Skype

Skype For Call Center Integration

By | Blog

Improve Patient Care With Skpye For Call Center Integration For SalusCare, a not-for-profit mental health and substance abuse service provider in Southwest Florida, its contact center, or “Welcome Center” isn’t about…

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Productivity myths

Cloud Improves Your Productivity

By | Blog

How Cloud Communications Would Have Improved George Jetson's Productivity   Poor George Jetson. Even with his rocket-powered chair, George still had to go to the office every morning to work…

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Ready for the mobile consumer?

Who Is The Mobile Customer?

By | Blog

Who Is The Mobile Customer? Sales, marketing and customer service professionals are all familiar with the importance of segmenting customers and understanding their buying behavior in order to successfully identify…

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