Insights From Communication Professionals
Get Strategic: Upgrade or Cloud? Cloud Communication Strategy Upgrade
It’s time to get strategic! You do it in every other aspect of your business, why aren’t you being strategic when it comes to managing your technology. And by the way a huge part of your technology is your phone and communication solutions.
Keeping Your Phone Clean and Safe From Germs
The COVID-19 pandemic has heightened our awareness to cleanliness, of not only what we’re touching, but the hygiene of the world around us. As we return back to our offices and enter the world of hybrid working, we need to bring attention to how we keep our communication devices such as our desk phone clean. FYI YOUR PHONE IS DIRTY!
IT Spends Moving From CapEx to OpEx: Mind-blowing
The business world is packed full of hard costs that demand massive, upfront investments and have to be included in yearly budget figures (CapEx). These are monies that have the ability to be planned for in advance. But as we all know using our ESP to predict tomorrow can be hairy. We know our plan A isn’t workable without a plan B. More often than not what has been planned for doesn’t totally align with what we actually need. And as we learned in 2020 technology moves at lightning speed if need be, and can often be unpredictable. So our tech spend has become as predictable as the Midwest weather.
YOUR CUSTOMERS DON’T WANT A SALES PITCH—THEY WANT SOLUTIONS
Here’s an interesting title: Consumer Engagement Specialist. What does someone with that title do? I had a chance to interview Lou Gallagher, who holds that title at Mitel, a business communications and collaboration company focused on creating powerful connections.
