Insights From Communication Professionals
Stopping Frustrating Fraud, Robocalling and Spam
Trying to make sense of fraud, robocalling, and spam can be overwhelming (and more than a little exhausting). With bad actors finding new ways to attack and cost your business money and the trust of your users, users have lost faith in the legitimacy of the calls coming to their phones thanks to the prevalence of telecom fraud. Because of that, it’s important to understand the different types of fraud, what regulations to reduce illegal robocalling exist, and how to protect your business and your users against scams.
3 WINNING POWERFUL TIPS TO PERSONALIZED OMNICHANNEL COMMUNICATIONS
Tip #1: Meet Your Customers Where They Are With Omnichannel Communications
By this point, we’re familiar with the multichannel model of reaching consumers. Physical stores, websites, emails, phone calls, apps and social media are all channels through which we can engage.
These are the most hacked passwords – are you using any?
Choosing the right passwords is both incredibly stressful and vitally important. Everything from our work emails to our bank accounts is readily accessible online, and passwords are how we keep them all private. But we don’t all take online security as seriously as we should, which is why countless individuals get hacked each year.
3 THINGS THAT WILL FUEL YOUR DIGITAL TRANSFORMATION IN 2022
Is your business ready to seize the opportunities for digital transformation ahead in 2022? Will your communications system be an invaluable asset in achieving growth — or a burden that limits your performance?
Many businesses are finding they are weighed down by technology choices they had to make quickly during the pandemic. In the face of shutdowns, communications software became the lynchpin to allow employees to keep collaborating, meet with customers, and work productively from home.
