Insights From Communication Professionals
IT Spends Moving From CapEx to OpEx: Mind-blowing
The business world is packed full of hard costs that demand massive, upfront investments and have to be included in yearly budget figures (CapEx). These are monies that have the ability to be planned for in advance. But as we all know using our ESP to predict tomorrow can be hairy. We know our plan A isn’t workable without a plan B. More often than not what has been planned for doesn’t totally align with what we actually need. And as we learned in 2020 technology moves at lightning speed if need be, and can often be unpredictable. So our tech spend has become as predictable as the Midwest weather.
YOUR CUSTOMERS DON’T WANT A SALES PITCH—THEY WANT SOLUTIONS
Here’s an interesting title: Consumer Engagement Specialist. What does someone with that title do? I had a chance to interview Lou Gallagher, who holds that title at Mitel, a business communications and collaboration company focused on creating powerful connections.
Cisco CEO says employees are tired of having to work from home and want to come back to the office
People have changed their minds about working from home since the coronavirus prompted office closures last year, Cisco CEO Chuck Robbins said during an earnings conference call with analysts on Tuesday. At first people liked their new, distributed arrangements, but now some people are yearning to be back at work, he said.
Customer Portal User Guide
Towner Communications is excited to announce it RELAUNCH of our Customer Portal. Below is our custom Customer Portal User Guide to help walk you though each step of setting up and using our seamless portal.
