Insights From Communication Professionals
Team Collaboration, Can You Compete
Can the Goliaths Compete on the Team Collaboration Battlefield? At Towner Communications, we have a great collaboration tool, MiTeam. But it’s not the only great collaboration tool in the world. In fact, users have a lot of choices when it comes to team collaboration, and many of their best choices—such as Slack—don’t come from big […]
Measure Your Contact Centers Success
How Do You Measure and Monitor What’s Happening in Your Contact Center? The old adage “if you can’t measure it, you can’t manage it” applies to the world of call and contact centers as much as it does to any management discipline. One of the areas that’s changed in recent years is the sheer volume […]
BYOD Can Help Team Collaboration
Four (Not So) Obvious Ways BYOD Can Help Team Collaboration The BYOD (bring your own device) discussion is still as relevant today as it was when the conversation started years ago, raising questions about productivity, cost savings and network preparedness. And with a millennial mentality surging through the workforce, the conversation of pros and […]
Team Collaboration Shaves Your Day
How You Can Shave an Hour from Your Workday with Team Collaboration in Just Five Minutes Here’s something to think about the next time you’re listening to music on hold: How much time does inefficient communication drain from your workday? The answer may surprise you. The average knowledge worker, according to some estimates, […]
