Phone Lock Feature on a Mitel IP Phone

By September 8, 2016 May 3rd, 2019 No Comments

Using The Phone Lock Feature on a Mitel IP Phone

The Phone lock feature is a setting which locks down the advanced features on your Mitel IP phone. Towner Communications usually advises that our clients lock their phone’s features if there special settings that are required and need to preserve.

Another great advantage to locking is that this feature stops unauthorised users from accessing certain features. Let say there’s a pre-programmed Page key on your phone, it’s possible that you may only want specific employees to have visibility to it.

This Mitel guide is for MiVoice Business (also known as Mitel 3300 ICP) users only. If you want to know how to use the Phone Lock Feature on your specific phone shoot us an email, and a Towner Communications Team Member will be happy to help!

What Phone Lock Can Do For You

You might think this feature stops your Mitel IP phone from getting calls in the usual way, but Phone Lock doesn’t. Nor does not stop anyone from placing emergency calls, or local calls to operators. All user can adjust the phone’s volume, use the numeric key pad, and log in to the phone using Hot Desk mode.

What DOES the feature do? It does restrict outgoing calls. It can also stops unauthorised users from using the Superkey, soft keys, feature access keys and codes, account codes and applications.