What’s New In The Cloud App
The newest release of cloud software is live now for our current cloud customers.
The name of our mobile app has changed from ClickConnex to CoreNexa. If you already have and use the app it updated on its own. Any new users will need to search and download the CoreNexa App from their app store.
You may have noticed a new log in dashboard for all administrators and users when you log in from your computer to cloud.townerkc.com. It will take you through a mini tutorial the first time you access it, take a few minutes to see the new features.
We’re taking mobility to the next level with our new softphone. Available to users that log in at their PC, if you add a USB headset to your computer you can make and take calls from your PC or laptop!
From the new dashboard you also have access to the following:
- Status of your corporate contacts from within the dashboard
- Ability to live chat with those contacts
- Personal audio video meeting access so you can quickly set up a meeting on the go
If you don’t already utilize the conference bridge please contact your sales representative so we can discuss this option. We want to make sure you have enough call paths to effectively use this feature and not interfere with your normal business calls.